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Director of Operations & People

Staff Director (Volunteer)

San Diego and/or Remote

Rolling application. Priority given to applications submitted before January 28th, 2024.


Reporting to the Associate Executive Director, the main responsibility of the Director of Operations and People is to optimize the efficiency and effectiveness of OTTA United’s team, systems, and processes.


The Director of Operations and People drafts, revises, and enforces workflows and policies that guide the way OTTA United conducts its work. Key job responsibilities include:

  • Drafting, revising, and enforcing workflows

  • Analyzing and improving task efficiency

  • Performing administrative tasks that maintain function

  • Generally managing the internal, day-to-day work of the nonprofit

  • Boosting team cohesion, collaboration, and morale

  • Hire and onboard new members



This is the dream role for someone who is skilled at identifying and solving problems, understand systems work, and can lead the enforcement of processes in a kind, understanding, and empathetic way. Additionally, this role targets those who are looking to kick-start a career in organization management, human resources, project management, or business administration and strategy. Key skillsets may include:

  • Problem-solving, 

  • Authoring and enforcing policy

  • Evaluating and improving systems of work

  • A focus on efficiency and efficacy

  • Being an empathetic leader


Previous operations-related experience is required, with preference given to individuals with experience in youth or youth-related issues. A high school diploma is preferred, although not required if a candidate has exemplary youth operational experience.


The work modality of this role is either hybrid or remote. Work is welcome in person at OTTA United’s office is located in San Diego, California (3252 Holiday Court Ste 103, San Diego, CA 92037), but it is not required.


This position is on a volunteer basis. There is no compensation for this position at this time. OTTA United deeply values the potential for personal and career development and strives to uplift its team members to best position them for their bright futures. Non-monetary benefits include:

  • Mentorship and hands-on expereince on hiring and onboarding practices

  • Gain knowledge on nonprofit operations and processes

  • Tailored work and growth to fit your desired career path

  • Networking opportunities with community nonprofits, policymakers, elected officials, and companies

  • Letters of recommendation

  • Certified Volunteer Hours, if requested

  • A tight-knit team and community of fellow change-makers


In a Director position, expected hours fluctuate from 15-25 hours per week. Certain responsibilities, such as staff meetings, are fixed. Other obligations can be flexible around your schedule. Many staff members are also students, so our work environment is as flexible as possible.


OTTA United is a youth-founded, youth-led 501(c)(3) nonprofit with the mission to organize powerful youth for an inclusive, equitable, and sustainable future.

OTTA United values authenticity and passion. We play the role of coalition builders and mentors within our communities, sharing knowledge, resources, credit, and impact. And as a justice-oriented, impact-driven, and people-centered organization, our perspective grounds us with who we serve and the work we do while advancing our mission.

Applications are a two-way street. We make our values as an organization clear to you to make sure our team is the right fit—and we hope we are! Here are some things to keep in mind:

  • Our team values flexibility and initiative over structure and top-down delegation. This philosophy is not a good fit for all, so we want to be clear upfront. If you thrive in dynamic, open environments, this is the place for you.

  • We value meaningful impact and support. We seek to authentically serve both our audience and our team members alike.

  • We are committed to being an inclusive and diverse group of people. These values are reflected in our hiring practices, decision-making, and programs.

  • Our team and organization are growth-minded and development-focused. We always have room to improve, at all levels of our organization!

  • Our organization promotes honesty, communication, and integrity. These values allow us to be an effective team.

  • We praise creativity and ingenuity. Nothing is more exciting than thinking outside of the box or challenging the status quo.

  • We prefer personability over professionalism, at least in internal settings.

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